Greenleafjournal
Frequently Asked Questions
Read clear answers about order handling, delivery schedules, batch standards, and return guidelines.
How do you ensure the purity of your sports powders and vitamins?
We procure raw materials from verified suppliers and inspect batch specifications for moisture levels and physical purity. Each container is double-sealed with induction foil before leaving our warehouse.
What is your order dispatch schedule?
Orders placed by 11:00 on business days are packed and prepared for collection by our courier on the same day. All parcels are shipped in protective cartons.
What is your return policy?
We offer returns within exactly 30 days from delivery for unused items in their original unopened packaging with tamper seals intact. Please contact our support team to initiate the process.
What payment methods do you accept?
We accept cash on delivery and direct bank transfer. You can settle payment upon physical receipt of your parcel or transfer the invoice total directly to our UK account.
Still have questions?
We answer all technical and order inquiries within one business day.