Privacy Policy
Greenleaf Nutrition Ltd ("Greenleafjournal") controls the processing of personal data gathered through greenleafjournal.site. This document outlines the information we collect, the rationale behind processing, retention limits, third-party access, and your statutory rights.
Who is responsible
Greenleaf Nutrition Ltd, located at 18 Colegate, Norwich, NR3 1BQ, United Kingdom. Direct all data protection inquiries to: [email protected].
Legal framework
We process your personal information strictly according to UK GDPR and the Data Protection Act 2018 and applicable statutes in United Kingdom. If any provision here conflicts with regional legislation, statutory law takes precedence.
What we collect
During the purchase flow, we collect only essential shipping information: recipient name, physical delivery address, email, contact telephone number, and basket items. This store does not collect or retain payment card numbers. While browsing, our infrastructure logs technical metrics, including IP addresses, browser specifications, and visited URLs, using the cookies outlined below.
- Customer contact and shipping details including legal name, postal delivery address, email address, and telephone contact number.
- Transaction and purchase history, containing purchased product details, order values, and fulfillment records.
- Technical telemetry and device diagnostics, including Internet Protocol address, operating system, and browser version.
- Customer service communications and correspondence exchanged with our support department.
Why we use it
- To fulfill sports nutrition orders, manage shipments, and administer product returns.
- To answer product inquiries and provide dispatch updates.
- To protect server integrity and evaluate visitor traffic patterns.
- To deliver promotional updates only after explicit opt-in, with an unsubscribe mechanism included in every dispatch.
Third-party data disclosures
Logistics partners obtain physical shipping destinations to deliver parcels. Settlement processors receive necessary transaction data to reconcile payments. Infrastructure and analytics contractors operate under strict data processing agreements. We do not trade or sell personal data.
Personal data is never sold, leased, or traded to third parties under the Data Protection Act 2018 and UK privacy regulations. Reference to the California Consumer Privacy Act (CCPA) does not apply directly to domestic United Kingdom sales operations.
Data retention schedules
Transaction records remain on file for the duration mandated by financial accounting statutes, after which we purge them. Registered profile information persists until account closure. Analytics logs are wiped after 14 months.
Your rights
Pursuant to the UK General Data Protection Regulation and the Data Protection Act 2018, United Kingdom data subjects hold enforceable rights to access, rectify, erase, restrict processing of, and request the transfer of their personal data by contacting our compliance department.
Security
Greenleaf Nutrition Ltd processes settlements exclusively via Cash on Delivery and Direct Bank Transfer. The storefront neither collects, processes, stores, nor transmits payment card credentials, maintaining strict financial isolation from card payment networks.
Questions about this policy
Reach out to [email protected] or telephone +44 1603 896 155 throughout Mon-Fri 10:00-19:00. We resolve every ticket within one business day.
- Merchant
- Greenleaf Nutrition Ltd
- Registered address
- 18 Colegate, Norwich, NR3 1BQ, United Kingdom
- [email protected]
- Phone
- +44 1603 896 155
- Working hours
- Mon-Fri 10:00-19:00
- Registration
- Company No. 09778291
Greenleafjournal